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Frequently asked questions
What are the check-in and check-out times?
Check-in is from 4:00 pm to midnight; check-out is by 10:00 am.
How does check-in work?
Check-in is self-service, with no reception desk. If you need anything, you can reach us on WhatsApp at +39 346 477 0545.
Can I arrive late in the evening?
Yes, with self check-in you can arrive after 8:00 pm, up to midnight.
Can I leave my luggage before check-in or after check-out?
You can bring your luggage to the property from 1:00 pm. We don’t have an on-site luggage room: before that time or after check-out, we recommend the left-luggage office at Bologna Central Station, a 6-minute walk away.
How do I pay the city tourist tax?
The City of Bologna tourist tax is paid online through our guest portal: we send you the link on the morning of your arrival.
Is there a lift?
Yes, the property is on the 4th floor and there is a lift. There are 5 steps at the entrance.
What is the cancellation policy?
It depends on the rate chosen when booking: with the flexible rate, cancellation is free up to 3 days before arrival. The conditions of each rate are shown before you confirm.
Is breakfast included?
No, breakfast is not included. Rooms have tea and coffee facilities, and there are cafés and supermarkets nearby.
Is there parking?
We don’t have private parking. The nearest underground car park is Parcheggio Riva Reno, a few minutes’ walk away.
How far is it from the station and the city centre?
Bologna Central Station is a 6-minute walk away, Piazza Maggiore 15 minutes and the Two Towers 17 minutes. The Bologna Fair is about 20 minutes away by bus 28.
Are pets allowed? Can I smoke?
Pets are not allowed and smoking is prohibited throughout the property.
What’s in the room?
All rooms have a private bathroom, air conditioning, free Wi-Fi, a flat-screen TV with streaming services and tea and coffee facilities.